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Frequently Asked Questions

Everything you need to know about our lockers, installation service and ordering process. Can't find the answer? Give us a call or send an email.

Products & Lockers

Questions about our locker range, specifications and options

What types of lockers do you supply?

We supply metal, laminate and plastic lockers in a wide range of configurations — from single-door full-height lockers to multi-compartment half-height units. We also supply locker and bench combinations ideal for changing rooms and cloakrooms.

What is the minimum order quantity?

Our standard minimum order is 10 units, though we can sometimes accommodate smaller orders — please get in touch to discuss your requirements.

Can I order custom sizes?

Yes — all our lockers can be made to custom dimensions for an additional cost. Standard sizes are on the website but we can accommodate almost any requirement if you let us know.

What locking options are available?

As most of the lockers we supply are to schools, the standard locks offered are cam locks for use with a key, or hasp locks to be used as a simple turn handle or with a padlock (sold separately) if higher levels of security are required. Other lock options are available on request, just let us know and we can quote for these to be added.

Are your lockers suitable for outdoor use?

Our standard lockers are designed for indoor, dry area use. We do offer weather-resistant options for covered outdoor areas — please contact us to discuss.

Colours & Customisation

RAL colours, finishes and bespoke options

How many colours are available?

We offer over 50 RAL colours as standard. Our most popular colours are available from stock; less common RAL colours are made to order (we will let you know if your chosen colour is on a longer lead time or incurs additional costs so you can change if you wish).

Can I get a physical colour sample?

Yes — we'll post physical powder-coat colour samples to your school within 2 working days. Just visit the product you are interested in, fill out the form, and we will be in touch.

Can door and frame colours be different?

Absolutely — mixing door and frame colours is very popular. You can choose any combination of RAL colours for doors and frames independently.

Can I match my school's brand colours?

Yes. If you have a specific Pantone or RAL reference we can match it exactly. Our team can also identify the closest RAL match from your logo or brand guidelines.

Ordering & Pricing

How to order, pricing, quotes and payment

How do I get a quote?

The easiest way is to book a free site survey. Alternatively you can request a quote online or call us directly.

Book a Locker Site Survey →
Do you accept purchase orders?

Yes — we accept official school purchase orders (POs). We also work with local authority and DFE purchasing frameworks.

Are prices VAT exempt for schools?

No — schools and academies are not automatically VAT exempt on locker purchases. All our prices are quoted exclusive of VAT, and VAT will usually apply unless the purchase qualifies under a specific exemption.

Are bulk discounts available?

Yes — we offer volume discounts (depending on the manufacturer, it will depend on the quantity we can offer this on). Contact us for a tailored quote based on your quantities.

Delivery

Delivery times, locations and requirements

Where do you deliver?

We deliver across UK Mainland, Scotland and Wales. We do not deliver to residential addresses — all deliveries must be made to a school, college or business premises.

How long does delivery take?

Each manufacturer runs on a slightly different lead time. Most are around 4 weeks as standard (extending during busy periods such as summer holidays).

Can you deliver during school holidays?

Yes — we can schedule delivery for any time that suits you, including school holidays, INSET days or weekends.

Is delivery included in the price?

Delivery is included in our standard quotes for mainland UK. For remote locations an additional charge may apply — we will always confirm this upfront.

Installation

Our installation service, timescales and process

Do you offer a full installation service?

Yes — our teams handle everything. We deliver, build and fix all lockers in position, then clear away all packaging and waste. Please let us know when you request a quote and we can add this line.

How long does installation take?

Most installations of 50–100 units take 1–2 days. We'll give you a precise timescale when we survey your site.

Can you install during term time?

Yes — we work around your school day. Most schools prefer early morning, lunchtime or after 3:30pm to minimise disruption.

Do your installers have DBS checks?

Yes — all our installation team members hold valid enhanced DBS certificates and are fully insured. We can provide copies on request.

Site Survey

About our free site survey service

What is a site survey?

A free visit to your school by one of our locker specialists. They measure your spaces, discuss options, show samples, and give a no-obligation recommendation. Takes around 60-90 minutes.

Book a Locker Site Survey →
Is the site survey really free?

Yes — completely free and with no obligation. We'll never pressure you to proceed.

How soon can you visit?

We aim to arrange site surveys within 1–2 weeks of your request. Our specialists are based regionally across the UK.

Guarantee & After-Sales

Our guarantee, warranty and after-sales support

What guarantee do you offer?

All our lockers come with a comprehensive 7-year or 10-year guarantee (depending on the range you go for) against manufacturing defects and structural failure.

What if a locker is damaged on arrival?

Contact us immediately with photos and we will arrange a replacement or repair at no cost. We aim to resolve all issues within 5 working days.

Can you supply replacement parts?

Yes — we stock replacement locks, hinges, handles and other parts for all our products. Contact us with your order details.