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Frequently Asked Questions
Everything you need to know about our lockers, installation service and ordering process. Can't find the answer? Give us a call or send an email.
Products & Lockers
Questions about our locker range, specifications and options
We supply metal, laminate and plastic lockers in a wide range of configurations — from single-door full-height lockers to multi-compartment half-height units. We also supply locker and bench combinations ideal for changing rooms and cloakrooms.
Our standard minimum order is 10 units, though we can sometimes accommodate smaller orders — please get in touch to discuss your requirements.
Yes — all our lockers can be made to custom dimensions for an additional cost. Standard sizes are on the website but we can accommodate almost any requirement if you let us know.
As most of the lockers we supply are to schools, the standard locks offered are cam locks for use with a key, or hasp locks to be used as a simple turn handle or with a padlock (sold separately) if higher levels of security are required. Other lock options are available on request, just let us know and we can quote for these to be added.
Our standard lockers are designed for indoor, dry area use. We do offer weather-resistant options for covered outdoor areas — please contact us to discuss.
Colours & Customisation
RAL colours, finishes and bespoke options
We offer over 50 RAL colours as standard. Our most popular colours are available from stock; less common RAL colours are made to order (we will let you know if your chosen colour is on a longer lead time or incurs additional costs so you can change if you wish).
Yes — we'll post physical powder-coat colour samples to your school within 2 working days. Just visit the product you are interested in, fill out the form, and we will be in touch.
Absolutely — mixing door and frame colours is very popular. You can choose any combination of RAL colours for doors and frames independently.
Yes. If you have a specific Pantone or RAL reference we can match it exactly. Our team can also identify the closest RAL match from your logo or brand guidelines.
Ordering & Pricing
How to order, pricing, quotes and payment
The easiest way is to book a free site survey. Alternatively you can request a quote online or call us directly.
Yes — we accept official school purchase orders (POs). We also work with local authority and DFE purchasing frameworks.
No — schools and academies are not automatically VAT exempt on locker purchases. All our prices are quoted exclusive of VAT, and VAT will usually apply unless the purchase qualifies under a specific exemption.
Yes — we offer volume discounts (depending on the manufacturer, it will depend on the quantity we can offer this on). Contact us for a tailored quote based on your quantities.
Delivery
Delivery times, locations and requirements
We deliver across UK Mainland, Scotland and Wales. We do not deliver to residential addresses — all deliveries must be made to a school, college or business premises.
Each manufacturer runs on a slightly different lead time. Most are around 4 weeks as standard (extending during busy periods such as summer holidays).
Yes — we can schedule delivery for any time that suits you, including school holidays, INSET days or weekends.
Delivery is included in our standard quotes for mainland UK. For remote locations an additional charge may apply — we will always confirm this upfront.
Installation
Our installation service, timescales and process
Yes — our teams handle everything. We deliver, build and fix all lockers in position, then clear away all packaging and waste. Please let us know when you request a quote and we can add this line.
Most installations of 50–100 units take 1–2 days. We'll give you a precise timescale when we survey your site.
Yes — we work around your school day. Most schools prefer early morning, lunchtime or after 3:30pm to minimise disruption.
Yes — all our installation team members hold valid enhanced DBS certificates and are fully insured. We can provide copies on request.
Site Survey
About our free site survey service
A free visit to your school by one of our locker specialists. They measure your spaces, discuss options, show samples, and give a no-obligation recommendation. Takes around 60-90 minutes.
Yes — completely free and with no obligation. We'll never pressure you to proceed.
We aim to arrange site surveys within 1–2 weeks of your request. Our specialists are based regionally across the UK.
Guarantee & After-Sales
Our guarantee, warranty and after-sales support
All our lockers come with a comprehensive 7-year or 10-year guarantee (depending on the range you go for) against manufacturing defects and structural failure.
Contact us immediately with photos and we will arrange a replacement or repair at no cost. We aim to resolve all issues within 5 working days.
Yes — we stock replacement locks, hinges, handles and other parts for all our products. Contact us with your order details.