Privacy Policy

1. Who We Are

Lockers for Schools is a trading name of Lockertek Ltd, a company registered in England and Wales.

For the purposes of data protection law, Lockertek Ltd is the data controller responsible for your personal data collected through this website.

2. What Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Contact and enquiry data

• Your name
• Your job title or role (e.g. Facilities Manager, Business Manager)
• Your school or organisation name
• Your email address
• Your telephone number
• The content of your enquiry or message

Technical and usage data

• Your IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search query
• Device type and operating system

We do not collect payment card details or process any financial transactions through this website. No products can be purchased directly online — all orders are placed by telephone or email following a quote.

3. How We Collect Your Data

We collect personal data in the following ways:

• Contact and enquiry forms — when you submit a product quote request, contact form, site survey booking or colour sample request through our website
• Direct communication — when you email or telephone us directly
• Cookies and analytics — automatically when you visit our website (see the Cookies section below)

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your product enquiries and provide quotes
• To arrange and carry out free site surveys
• To process and fulfil orders placed by telephone or email
• To send colour sample requests and associated correspondence
• To arrange locker installation, repair or maintenance visits
• To provide after-sales support and respond to warranty queries
• To send you relevant follow-up communications about your enquiry
• To improve our website and services using anonymised analytics data
• To comply with our legal and regulatory obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing your personal data:

• Legitimate interests — to respond to enquiries, provide quotes, and follow up on your interest in our products and services. We have assessed that our legitimate interest in running our business does not override your rights and freedoms.
• Contractual necessity — where processing is necessary to fulfil an order or service you have engaged us for (e.g. arranging an installation or repair visit).
• Legal obligation — where we are required to process data to comply with applicable laws (e.g. tax records).
• Consent — where you have explicitly opted in to receive marketing communications from us. You may withdraw consent at any time.

6. Who We Share Your Data With

We may share your personal data with the following categories of third parties, only where necessary:

• Shopify Inc. — our website platform, which processes data on our behalf. Shopify is certified under standard contractual clauses for data transfers. For details, see Shopify's Privacy Policy.
• Email and communication tools — service providers we use to manage and respond to enquiries.
• Installation and delivery partners — where we need to share your delivery address or contact details to arrange an on-site visit or delivery.
• Analytics providers — such as Google Analytics, which uses anonymised and aggregated data to help us understand how visitors use our website.
• Legal and regulatory authorities — where we are required by law to disclose information.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

7. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purposes for which it was collected:

• Enquiry and quote data — retained for up to 2 years from the date of last contact, unless a business relationship continues
• Order and customer records — retained for 7 years in line with HMRC requirements for financial records
• Installation and service records — retained for the duration of the product guarantee period (typically 10 years) to support warranty claims
• Marketing preferences — retained until you unsubscribe or withdraw consent
• Website analytics data — anonymised data retained for up to 26 months (Google Analytics default)

When data is no longer needed, it is securely deleted or anonymised.

8. Cookies

Our website uses cookies — small text files placed on your device — to help the site function correctly and to understand how visitors use it.

Essential cookies

These are necessary for the website to work and cannot be switched off. They include cookies set by Shopify to manage your session and security.

Analytics cookies

We use Google Analytics to collect anonymised information about how visitors use our site (pages visited, time on site, referral source). This helps us improve our website. Google Analytics cookies do not identify you personally.

Managing cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect how some parts of the website work. For more information about cookies, visit www.aboutcookies.org.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — you can ask us to delete your personal data in certain circumstances
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
• Right to data portability — you can request your data in a structured, commonly used format
• Right to object — you can object to us processing your data based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 14. We will respond within one calendar month. We may need to verify your identity before processing your request.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Data Security

We take the security of your personal data seriously and have put in place appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These include:

• Secure HTTPS encryption across our website
• Access controls limiting who within our organisation can view personal data
• Use of reputable, security-certified third-party platforms (such as Shopify)
• Regular review of our data handling practices

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites, including our sister site locker-manager.co.uk and manufacturer websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.

12. Children's Privacy

Our website is intended for use by school administrators, facilities managers, business managers and other education professionals. It is not directed at children. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we have handled your personal data, please contact us:

You also have the right to complain to the Information Commissioner's Office (ICO) if you are not satisfied with our response: